Welcome! This is the best place to come if you ever get stuck and need help. For additional help you can click on one of the following links:
If you have a question that is not answered here or in the Horseland Jr. Frequently Asked Questions, please send an email to helpjr@horseland.com
DON'T FORGET to include your player number (which is the same as your account number which is usually displayed next to your playing name) if you write to helpjr@horseland.com. It is very important that you include this number in your email. It is very difficult for us to help you if you do not include it.
Help Sections
General
New To Horseland?
Horseland Jr. and Horseland World
Online Safety
Upgrade to Horseland World
Game Play
My Horse
My Corner
Ride My Horse
Tack Shop
Club House
Upgrade
Horse Happiness
General
New To Horseland?
Welcome! We're happy you are here. Horseland is a great online community that is about horses and dogs...but its also a lot more! Horseland is about meeting new people and being able to express yourself. We hope you have a fun time here. Horseland has two different games to choose from: Horseland Jr. and Horseland World. Both games are about owning and taking care of imaginary horses. Thousands of people play these games from around the world. Players range from less than 10 years old to over 60 years old. The game can be a fun way to learn about horses and meet new people.
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Horseland Jr. and Horseland World
Horseland Jr.: An easy to learn game including Horses and characters from the Horseland Cartoon Series. For ages 6-12. Players with a Horseland Jr. account can upgrade to a free Horseland World account with parent's permission. Click on the "Upgrade" link on the left hand menu bar in Horseland Jr.
Horseland World: An imaginative and involved game where you can own multiple horses, design your own home pages, enter shows, chat with friends, get stable buddies and more! For ages 13 and up.
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Online Safety
- Horseland staff will never ask for your account information
- Never give out your password to anyone, this includes your friends. Keep your passwords secret.
- Never give out your real name or any real information about yourself
- Never agree to meet up in real life with someone you meet on-line
- When in doubt, always ask your parents for help. Always follow your family's rules about using the internet.
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Upgrade to Horseland World
You can upgrade your Horseland Jr. account to a free Horseland World account with parent's permission. Horseland World is an imaginative and involved game where you can own multiple horses, design your home pages, enter in shows, chat with friends, get stable buddies and more!
To upgrade your account to a free Horseland World account: 1) Log into your Horseland Jr. account. 2) Click on the "Upgrade" link in the menu bar (see image below). 3) Follow the instructions there.
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Game Play
My Horse
The "My Horse" section is where you can visit and care for your horse. In this section you can:
- See your horse
- Feed your horse. At this time feeding does not cost anything. Although, Horseland does keep track of feeding and it affects the Happiness level of your horse.
- Clean your horse and stall. Your horses cleanliness affects the horse's happiness.
- View your horses birth certificate
- See who visited your horse
- Go for a ride
- Take your horse to the farrier. At this time the farrier visit does not cost anything. Taking your horse to the farrier regularly affects your horse's Happiness level.
- Take your horse to the veterinarian. Taking your horse to the vet regularly affects your horse's Happiness level.
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My Corner
"My Corner" is where you keep all your things, it's a little like your personal homepage. At "My corner" you can:
- View trophies and ribbons you won in past shows
- See a portrait of your horse
- Visit your horse - When you click you horses portrait, it will give you the option of going to "My Horse"
- See the things you have bought from the Tack Shop. You can do this by clicking on the Locker image.
- View and edit your "about me" section - If you would like to change what you have in your "About Me" section, you can do this here.
- View and change your name tag - At the tack shop, you can get new and different name tags to display in "My Corner". Sometimes, Horseland may offer special tags that you will have to buy in the Tack Shop.
- Get your allowance by clicking on the piggy bank
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Ride My Horse
From the Ride My Horse icon, you can choose to either take your horse out for a practice ride, or enter a show.
- To practice or show, your horse must be Happy.
- Jumping is tricky, so you will want to practice often.
- How to jump:
- Your horse moves automatically for you in the game, but you are in charge of making sure you and your horse get over the jumps safely! Press any button to jump.
- If you are having trouble clearing the jumps, try jumping at slightly different distances before the jump arrives- you may find that one distance is the right one. Your horse's front and back legs can knock poles off.
- You get Bonus points when you clear a jump, and Fault points depending on how many you poles you knock off.
- An announcement will let you know when you are half way done with the course.
- If you close your riding window in the middle of a ride, you will not get those points.
- Practice: Practice is free and is a good way to get experience jumping before you show.
- Shows: New shows are opened every 12 hours. You can only enter a show once. Shows have different levels: Easy, Medium and Hard. They also have entry fees (Horseland Dollars), so you will need to have enough money to be able to enter a show.
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Tack Shop
The Horseland Tack Shop is where you can buy all the things you'll need. Everything here is priced in "Horseland Dollars" (not real money!).
- You do not pay real money for items, you pay with Horseland Dollars.
- Browse merchandise for sale
- Horse tack
- Riding apparel
- Food
- Fun Stuff - new name tags, different words for the "About Me" section
- When you buy an item, the money is taken out of your Horseland Dollars account.
- If you are low of money, make sure you have gotten your allowance.
- How to check how much money you have:...
- How to get more money:...
- Limited Edition pieces are special items put out by Horseland and sold on a first come basis. We may not always announce when we will be adding a limited item. If you miss a limited edition, don't be too sad, just keep an eye out for the next ones.
- Once you buy an item you do not get rid of it.
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Club House
The Horseland Jr. Club House is where you can go to connect with what's going on around the stables. The Horseland staff will post news bulletins. There is information here about sending Horseland your letters and photos.
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Horse Happiness
Your horses happiness level is affected by how well taken care of your horse is. If your horse is un-happy, try bringing your horse to the vet or farrrier to make sure it's healthy. Be sure to keep your horse and it's stall clean. Don't forget that horse's love attention, so make sure you visit your horse often and take him riding to get some exercise!
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If you have a question that is not answered here or in the Frequently Asked Questions, please send an email to helpjr@horseland.com